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Got Questions?

How long does it take to process an order?

The average duration from order to delivery is between 1-2 weeks.

However, processing time can vary based on order volume. In addition, shipping delays/issues experienced as a result of external factors not controlled by SnoreBoar can take place after the product has been shipped.

Our team at SnoreBoar will do our utmost to provide our customers with prompt updates on shipping, including any delays/issues, but this is not guaranteed and varies on the circumstances of our operation. 

By using our service and shopping from our offerings, you accept potentially long processing and shipping times, and although rare, this can mean 3 weeks or more to receive your item(s), and understand that our ability to keep you updated about the status of your order depends on the circumstances of our operation and the volume of orders we have at the given time. 

Where is my tracking information?

After your package has been shipped out, expect to receive an email containing tracking information.

Please be sure to check spam/junk folders, and if still not seeing your tracking information, feel free to reach out through the contact form above.

What is your return policy?

Return Policy:

At SnoreBoar, our priority is to provide high-quality products that address common sleep issues such snoring and nasal congestion effectively. Given the nature of our nose clips, which come into direct contact with the user's nose, we regret to inform you that we cannot offer any returns for these products. 

Our other products are also not eligible for returns due to the same sanitary concerns.

We understand that individual preferences and experiences may vary, and we are committed to addressing any concerns you may have. If you encounter any issues with your purchase, please reach out to our customer support team at help@snoreboar.com within 5 days of receiving your order.

Damaged or Defective Products:

In the rare event that you receive a damaged or defective product, please contact us within 5 days of receiving your order at help@snoreboar.com.

Our goal is to ensure your complete satisfaction with our products and services.

We appreciate your understanding and cooperation regarding our Return Policy. If you have any further questions or require assistance, please do not hesitate to contact our customer support team at help@snoreboar.com.

Thank you for choosing SnoreBoar!

Note:

SnoreBoar is not responsible for damages resulting from misuse or neglect of our products. Sales are final. Refunds are not given except by express approval from our team.

Can I make a change to my order/cancel it?

Once an order has been placed, no changes can be made at this time.